Privacy policy.

1. Introduction

Bolton Chalklin Architects ("we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect the personal data you provide when you use our website www.boltonchalklin.co.uk, including when you submit information through our contact forms.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you fill in a contact form on our website, we may collect the following information:

  • Your name

  • Email address

  • Phone number (if provided)

  • Any other information you include in your message or enquiry

We also automatically collect certain technical information such as:

  • IP address

  • Browser type and version

  • Time zone setting and location

  • Operating system and platform

This helps us improve our website and understand how visitors use it.

3. How We Use Your Information

We use the personal data you provide for the following purposes:

  • To respond to your enquiry or request

  • To provide you with information, products, or services you have asked about

  • To improve our website and customer service

  • To comply with legal obligations

We will not use your personal information for marketing purposes unless you have explicitly consented to receive marketing communications.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: When you voluntarily provide your details via a contact form.

  • Legitimate interests: To respond to your enquiry and maintain good customer service.

  • Legal obligation: Where we are required to retain or disclose data under UK law.

5. How We Store and Protect Your Data

Your personal data is stored securely on systems that are protected against unauthorised access, alteration, or disclosure.

We take appropriate technical and organisational measures to safeguard your information.

We will only keep your data for as long as necessary to respond to your enquiry or fulfil our contractual and legal obligations.

6. Sharing Your Information

We will not sell or rent your information to third parties.
We may also disclose your data if required to do so by law or in response to valid legal requests.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data ("right to be forgotten")

  • Object to or restrict processing in certain circumstances

  • Request a copy of your data in a commonly used format ("data portability")

  • Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance your browsing experience and analyse website performance.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Bolton Chalklin Architects
Email: mail@boltonchalklinarchitects.co.uk
Address: Studio 05, China Works, 100 Black Prince Road, Vauxhall, SE1 7SJ
Phone: 02070 603 551